FAQS – The Edit

RETURNS AND EXCHANGES

WE HOPE YOU LOVE YOUR NEW PIECES FROM THE EDIT. IF THAT'S NOT THE CASE, WE GLADLY ACCEPT RETURNS WITHIN 14 DAYS OF THE DELIVERY DATE.
TO REQUEST A REFUND OR AN EXCHANGE, PLEASE REQUEST A RETURN SHIPPING LABEL VIA INFO@WEARTHEEDIT.COM AND WE WILL PROVIDE YOU WITH A SHIPMENT LABEL VIA EMAIL.
IN ORDER FOR A RETURN/EXCHANGE TO BE ACCEPTED, ITEMS MUST BE UNWORN, UNUSED, UNSTAINED, UNWASHED OR DAMAGED IN ANY WAY, BE ACCOMPANIED BY THEIR TAGS IN THE ORIGINAL LOCATION OF PLACEMENT, AND THE ORIGINAL PACKAGING - WE WILL PROCESS YOUR REFUND WITHIN 3 – 5 BUSINESS DAYS.
AS OUR GARMENTS ARE MADE TO ORDER, YOU ARE ELIGIBLE FOR 2 FREE RETURNS PER YEAR. 3 OR MORE RETURNS WILL RESULT IN A RESTOCKING FEE. ALL FEES WILL BE DEDUCTED FROM THE BALANCE OF THE REFUND OWED.
THE EDIT DOES NOT REFUND ORIGINAL OR RETURN SHIPPING COSTS.
EXCHANGES ARE ALWAYS FREE.
THE FULL DETAILS OF OUR POLICIES ARE FOUND HERE HTTPS://WEARTHEEDIT.COM/PAGES/TERMS-OF-SERVICE

SHIPPING

THE EDIT CURRENTLY SHIPS ANYWHERE IN CANADA AND THE US, INCLUDING ALASKA, HAWAII, PUERTO RICO, AND OTHER U.S. TERRITORIES.
WE ARE PLEASED TO OFFER FREE STANDARD SHIPPING IN CANADA AND THE US ON ORDERS OVER $150. FOR ORDERS UNDER $150, SHIPPING WILL BE CALCULATED AT THE TIME OF CHECKOUT.
WE ARE UNABLE TO OFFER INTERNATIONAL SHIPPING AT THIS TIME BUT ARE WORKING TO OFFER IT IN THE FUTURE.
EXPEDITED SHIPPING RATES AND DELIVERY TIMEFRAMES WILL BE CALCULATED AT CHECKOUT BASED ON THE SHIPPING DESTINATION.

PAYMENTS

WE ACCEPT ALL MAJOR CREDIT CARDS, AS WELL AS SHOPPAY, GOOGLE PAY, APPLE PAY, AND PAYPAL.

CUSTOMER ACCOUNTS

CONTACT INFORMATION - THIS INCLUDES THE CUSTOMER'S NAME, EMAIL ADDRESS, AND PHONE NUMBER.

SHIPPING ADDRESS - THE CUSTOMER'S SHIPPING ADDRESS IS STORED TO FACILITATE FASTER AND MORE CONVENIENT CHECKOUTS IN THE FUTURE.

BILLING ADDRESS - THE CUSTOMER'S BILLING ADDRESS IS SAVED FOR PROCESSING PAYMENTS AND GENERATING INVOICES.

ORDER HISTORY - A RECORD OF THE CUSTOMER'S CURRENT AND PAST ORDERS, INCLUDING ORDER DETAILS, PAYMENT STATUS, AND SHIPPING STATUS.

WISHLIST: CUSTOMERS CAN SAVE THEIR FAVORITE PRODUCTS FOR FUTURE REFERENCE.

ACCOUNT CREATION DATE: THE DATE WHEN THE CUSTOMER CREATED THEIR ACCOUNT ON YOUR STORE.

EMAIL PREFERENCES: INFORMATION ABOUT WHETHER YOU HAVE OPTED IN OR OUT OF RECEIVING NON-ORDER-RELATED EMAIL COMMUNICATIONS.

CONTACT US

GIFT CARDS

YOU WILL RECEIVE AN EMAIL WITH A GIFT CARD CODE WITHIN 24 HOURS OF PURCHASE. IF YOU SELECTED THE GIFT CARD TO GO TO A DIFFERENT RECIPIENT, THEY WILL RECEIVE THE EMAIL. THE EDIT IS NOT RESPONSIBLE FOR GIFT CARDS DELIVERED TO INCORRECT EMAIL ADDRESSES.